Michelle HartFramedIt’s hard not to notice how the current political climate has shaped our ability to be numb at times and on fire other times. Very few are…Sep 5, 2021Sep 5, 2021
Michelle HartNo, Customers Don’t Hate You, But…If you follow history, there are some predictable customer displeasure patterns that you should keep in mind. Let me tell a tale through…Apr 1, 2021Apr 1, 2021